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Volunteers are one of the most essential units of any nonprofit organization and play a very important role. As a volunteer, you are making significant contributions to the organization and in turn, are also acting as a representative of the organization. Your actions reflect on both you and on E-RoadMap Corporation. 


This Code of Conduct is designed to lay out a set of principles, standards, and expectations for appropriate behavior that reflects the mission and vision of E-RoadMap Corporation. This document also serves to protect the interests of volunteers and promote a safe and respectful environment for all.


E-RoadMap Corporation is committed to providing a safe and healthy environment for both employees and volunteers.


  • Bring ERM into disrepute (including through the use of email, social media and other internet sites, engaging with media etc.);

  • Engage in any activity that may cause physical or mental harm or distress to another person (such as verbal abuse, physical abuse, assault, bullying, or discrimination or harassment on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, and race);

  • Provide a false or misleading statement, declaration, document, record or claim in respect of ERM, its volunteers, employees, and partners;

  • Engage in any activity that may damage property;

  • Take unauthorized possession of property that does not belong to them.

  • Engage in illegal activity while carrying out their role.

  • Improperly disclose, during or after their involvement with the organization ends, confidential information gained in the course of their role with ERM.

All volunteers are expected to uphold and maintain high professional standards by:

  1. Fulfilling their responsibilities as outlined in the written volunteer role description and/or volunteer agreement.

  2. Observing punctuality and reliability when reporting for scheduled volunteer activities. Volunteers are highly encouraged to notify an E-RoadMap staff member or supervising volunteer in case of an absence, whether scheduled or unexpected. 

  3. Acting honestly, ethically, and responsibly while performing their volunteer duties. 

  4. Treating all volunteers, staff, partners, beneficiaries, and other members of the E-RoadMap community with respect, courtesy, dignity, fairness, and equality. 

  5. Following E-RoadMap’s policies and guidelines, as well as any reasonable and lawful instructions given by employees or volunteer supervisors.

  6. Avoiding insensitive, offensive, or derogatory language or any form of violence against any member of the community.

  7. Listening carefully to orientations and safety instructions set forth by supervising employees or volunteers, observing safe habits, and looking out for the safety of other volunteers while performing duties.

  8. Keeping confidential matters confidential.

  9. Exercising caution and care with any documents, material or devices, containing confidential information and at the end of their involvement with E-Roadmap Corporation returning any such documents, material in their possession.

  10. Seeking authorisation before communicating externally on behalf of  E-Roadmap Corporation.

  11. Maintaining an appropriate standard of dress and personal hygiene.

  12. Avoiding the use of alcohol or drugs while performing volunteer duties. Volunteers who are suspected to be under the influence of alcohol or drugs will be asked to leave the premises.

  13. Raising concerns about or reporting on unsafe work conditions, suspected misconduct or wrongdoing witnessed by the volunteer, and other activity that may cause damage to the organization or pose harm to members of the community. 

  14. Cooperating with all investigations should there be a report of a violation or misconduct. 

  15. Declaring any interests that may conflict with their role or the work of E-RoadMap Corporation.

  16. Disclosing the fact that they have been charged with, or convicted of a criminal offence by prosecuting authorities (or given the benefit of the Probation of Offenders Act 1907 as amended) to  For the avoidance of doubt, volunteers are not required to disclose the fact or details of ‘spent convictions’ under the Criminal Justice (Spent Convictions and Certain Disclosures) Act 2016 (as amended) to E-Roadmap Corporation. 

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